Monday, January 14, 2013

Xfinity (Comcast) Video On Demand-Error 7

Why Vod error 7 happened and how to fix it



First of all understand that vod is a network between your tv and xfinity main frame system ,where you access the huge library,but what happen when your signal inside your house is unbalanced or,you have noise,heavy tx on your line,that answer is that error,error is a meaning of missing ip address on this receiver due a bad signal coming to this location a bad receiver or bad quality on the wiring that is impiding the proper communication,a quick fix is hard reset but it is just a quick fix
--I have seen from top to bottom the following problem
1-oxidation tips or barrel
2-bad receiver
3-heavy oxidation inside cable,this apply for people who live close to sea water
4-unbalance signal

Thanks for your reading,from
Commtech 4 Xfinity tech
Uverse Technitian level 3




Error Code
Issue
Action Required
ERR-7We cannot process your order at this time.Please unplug the power to your box for one minute and plug it back in.  If the problem persists, chat with us. Reference ERR-7.




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Mos t common  XFINITY®  On Demand  error  codes

Introduction

Below is a list of the most common XFINITY® On Demand error codes. If the error you are receiving is not listed below, please check the forums or chat with us.

Most common XFINITY On Demand error codes

Error Code
Issue
Action Required
ERR-36895A subscription is required to view this program.Please chat with us for ordering information.  Reference ERR-36895.
Error Code
Issue
Action Required
ERR-4Title is currently unavailable.We apologize. This title is no longer available. Please try another title or chat with us.  Reference ERR-4.
Error Code
Issue
Action Required
ERR-36896XFINITY On Demand services not activated.Please chat with us.  Reference ERR-36896.
Error Code
Issue
Action Required
ERR-7We cannot process your order at this time.Please unplug the power to your box for one minute and plug it back in.  If the problem persists, chat with us. Reference ERR-7.
Error Code
Issue
Action Required
CL-7We cannot process your order at this time.Please unplug the power to your box for one minute and plug it back in. If the problem persists, chat with us. Reference CL-7.
Error Code
Issue
Action Required
CMOD-8This title is no longer available.We apologize. This title is no longer available. Please try another title or chat with us. Reference CMOD-8.
Error Code
Issue
Action Required
ERR-65532We cannot process your order at this time.Please unplug the power to your box for one minute and plug it back in.  If the problem persists,  chat with us. Reference ERR-65532.
Error Code
Issue
Action Required
SRM-8001We cannot process your order at this time.Please wait 5 minutes and try again. If the problem persists, chat with us. Reference SRM-8001.
Error Code
Issue
Action Required
SRM-8We cannot process your order at this time.Please try again.  If the problem persists chat with us. Reference SRM-8.
Error Code
Issue
Action Required
CMOD-4We are unable to process your request.Confirm connections are tight. If the problem persistschat with us. Reference CMOD-4.
Error Code
Issue
Action Required
CMOD-54001We are unable to process your request.We apologize. We're unable to process your request due to a set-top box error. Please chat with us. Reference CMOD-54001.
Error Code
Issue
Action Required
CMOD-54002We are unable to process your request.We apologize. We're unable to process your request due to a set-top box error. Please chat with us. Reference CMOD-54002.
Error Code
Issue
Action Required
CL-13We are unable to process your request.Confirm connections are tight. If the problem persistschat with us. Reference CL-13
Error Code
Issue
Action Required
SRM-18We are unable to process your request.Confirm connections are tight. If the problem persistschat with us. Reference SRM-18.
Error Code
Issue
Action Required
SRM-20We are unable to process your request.Please try again.  If the problem persists chat with us. Reference SRM-20.
Error Code
Issue
Action Required
SRM-24We are unable to process your request.Please try again.  If the problem persists chat with us. Reference SRM-24.
Error Code
Issue
Action Required
SRM-8012We are unable to process your request.Please try again.  If the problem persists chat with us. Reference SRM-8012.
Error Code
Issue
Action Required
SRM-8017We are unable to process your request.Please unplug your box for one minute and plug it back in. If the problem persistschat with us. Reference SRM-8017.
Error Code
Issue
Action Required
SRM-9001We are unable to process your request.Please try again.  If the problem persists chat with us. Reference SRM-9001.
Error Code
Issue
Action Required
VM-255We are unable to process your request.Please unplug your box for one minute and plug it back in. If the problem persistschat with us. Reference VM-255.










http://customer.comcast.com/help-and-support/cable-tv/top-video-on-demand-error-codes#cl7


http://commtech4.proboards.com/index.cgi?board=cabletv&action=display&thread=4

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