Your ComputerOur Recommended System Requirements Your computer's processor speed (CPU), memory (RAM), operating system, and your browser all affect how fast your computer performs.
The faster the processor, the faster your computer runs. We recommend a minimum of 1.5 GHz for PCs, and at least 800 MHz for Mac.
RAM is the temporary storage place your computer uses to do its calculations. The more RAM you have, the faster your programs run. We recommend at least 1GB for PCs and Mac. More is better.
We recommend using the latest version of your favorite browser.
- Internet Explorer
Spyware is a form of malware that transmits personally identifiable information from your computer over the Internet to another party — without your knowledge. What’s more, spyware can slow your computer down. Spyware is installed secretly on your computer when you surf the Internet.
Included with the Constant Guard Protection Suite we offer the top-rated Norton™ Security Suite, which helps protect your computer from viruses, hackers, and online predators, and keeps your identity protected online.
Your ModemIf your Internet connection seems slow, check to make sure you’re using a Comcast Approved modem. Ultra and Extreme 50 customers should use a DOCSIS 3.0 compatible modem. Then power cycle (reboot) your modem, which will also download any available updates.
Find out how to power cycle your modem. If you use a digital voice modem to access the Internet and make phone calls, here’s how to power cycle your voice modem.